Refund and Returns Policy

Welcome to Angelic Labs! Your satisfaction is our priority, and we strive to ensure that you have a positive experience with our products. Please review our refund and returns policy carefully to understand your rights and our commitments.

1. Returns

1.1 Eligibility for Returns

  • Products must be returned within 30 days of the delivery date.
  • Products must be unused, unopened, and in their original packaging.
  • Proof of purchase, such as an order confirmation or receipt, is required.

1.2 Non-Returnable Items

  • Perishable goods such as food, flowers, newspapers, or magazines.
  • Intimate or sanitary goods.
  • Hazardous materials or flammable liquids or gases.
  • Gift cards.
  • Downloadable software products.
  • Opened or used dietary supplements and other health and personal care items.

2. Refunds

2.1 Refund Process

  • Once we receive your return, we will inspect the item(s) and notify you of the status of your refund.
  • If your return is approved, we will initiate a refund to your original method of payment within 30 business days.
  • The time it takes for the refund to be processed and reflected in your account may vary depending on your card issuer’s policies.

2.2 Partial Refunds

  • Partial refunds may be granted for items that are returned in a condition different from their original state (e.g., damaged packaging, signs of use).
  • Refunds for items received as gifts will be issued to the original purchaser.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same product, please contact us at support@angelic-labs.com.

4. Shipping Returns

To return your product, please contact us at support@angelic-labs.com for the return address and further instructions.

  • Depending on your location, the time it may take for your exchanged product to reach you may vary.
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

5. Late or Missing Refunds

  • If you haven’t received a refund within 30 days of our notification, first check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • If you’ve done all of this and still have not received your refund, please contact us at support@angelic-labs.com.

6. Sale Items

Only regular-priced items may be refunded. Sale items are non-refundable.

7. Contact Information

For any questions or concerns regarding our refund and returns policy, please contact us at:

By making a purchase at Angelic Labs, you agree to this Refund and Returns Policy. We reserve the right to make changes to this policy at any time, so please review it frequently.

Thank you for shopping with Angelic Labs!

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